With all the rapid advancement in the field of technologies happening, businesses and enterprises are in a desperate need to keep up with the latest technology tools to run their business operations better. Now it is more important than ever for IT strategists to verify if the business’s IT environment is abreast with the latest IT trends, or it needs additional IT support. Since IT has become such an integral part of companies, no business operation can run smoothly for long without a technological upgrade.
In today’s world, failing to keep up with the advancing technology means falling behind in the competition. It can be a real challenge to get to the future goal if the company still has the technology of the past. But what is more challenging for any business is to identify the signs that the IT infrastructure of the company is not viable enough to meet the needs of the employees and requires assistance in computer networking services
To ease up this task for you all, we have here the signs that you should look for when assessing your IT infrastructure.
Increasing number of IT help desk calls
Major IT companies rely on the data they gather through software and applications they have. Such companies could experience an increase in the help desk calls from users or internal employees if the IT resources deployed by them needs an upgrade. But many a time the reason behind increased user distress could also be the result of unfamiliarity with the latest tool that the business might have introduced to the company. However, if your IT strategists have made no new changes in the technology, it might be the time to do so.
Failures & Outages are Becoming More Common
Hardware and software are the souls of any company. No business can afford unpronounced or prolonged downtime. It is always a matter of concern for IT specialists to keep the IT system and server from crippling during any major disaster events. These IT professionals have the task to devise a plan to keep the system running in case of power outages or disasters. However, in spite of a plan in place, the systems are failing more often than before, it is surely time to update it.
Your Department Isn’t Appealing to Job Applicants
For any business, growth, and expansion is the ultimate goal. Every enterprise at some point or the other wants to grow its IT department. If you are one of them and having a hard time attracting proficient candidates then maybe your IT resources are to blame. For them, your IT department might seem either dull or below average.
A rise in the use of shadow IT
One sure sign that your team is finding the IT resources unfitting is if they abandon them and instead choose to use their own devices for work. This phenomenon is most commonly called shadow IT. With the advancements in the field of SaaS, telecommunication, and WiFi, shadow IT is spreading as a trend. Given the risks involved with shadow IT, it is essential for any business to keep a check on it and take the necessary measures to fix it.